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Quality management systems Melbourne

Get Full On-Site Help Implementing ISO 9001 QMS

You can’t put your business on pause to get ISO 9001 certified

The trouble is, it does require a lot of time and resources. It’s not something you or your team can do after hours.

Stopping key people to sit down and start pouring over ISO preparation templates is out of the question.

The paperwork seems horrendous to someone who hasn’t done this before: You have to read and understand the standard, you have to audit and tweak your existing Quality Management System (QMS), you have to document every detail of what you do… and you still won’t be sure if the QMS you design yourself will comply with the requirements of the ISO standard.

Invest your time in your business and let us do all the ISO 9001 heavy lifting

With the Full On-Site ISO 9001 Consulting Services that we offer, we aim to help you get certified and reap all the benefits of an ISO 9001 certification without wasting your precious time.

If you choose to work with us, you will:

  • get an effective Quality Management System designed to work for your business. We will take the time to analyze how your business works and what stages of production can be optimized.
  • be free of the need to prepare any paperwork. We will do that for you.
  • be 100% sure that you will get certified. We will stay with you until you do.
  • be certain your employees are trained for the new system and there will be no down-time for your business.
  • rely on an ISO consultant with 10+ years of experience to do all the administrative work and focus on running your business.
  • make sure that you are well prepared for the audit and certification.
  • get all the necessary documentation in place
  • get your QMS established so that you can grow with it

How much does it cost?

Every business is unique and the cost of Full On-Site ISO 9001 Consulting varies greatly between different companies. You can request a free quote for your business in just 2 minutes.

Request a Free No-Obligation Quote

iso9001 consultants in Melbourne

Still unsure about iso9001 certification?

It’s a common thing advertised by almost every company on their promotional ads. The ad states, ‘we are ISO 9001 certified.’ However, what use is this certification? Is it supposed to help customers? Will it help them in quality, production or costs? Customers are not the only ones who are asking this kind of question. Even large companies ask us the same question. They want to know how an ISO 9001 certification will help them succeed. This is a good question and it can be answered quite simply. ISO 9001 certifications are designed to improve company standards and this will benefit the customer as well. Nonetheless, you may have more questions about actually getting the ISO 9001 certification. In this case, these benefits will help you make an informed decision about ISO 9001 QMS certification. iso9001 consultants in Melbourne

 

 

  1. Meeting Customer Requirements — Some companies require their manufacturing units and suppliers to have ISO certification. In fact, they will not hire or work with companies that do not have the ISO certification. As a result, if you want your company to be competitive, it would be great idea in getting ISO certified.

 

  1. Get New Customers — By advertising your ISO 9001 certification, you can definitely get more customers. Large companies look for suppliers or manufacturing units that understand quality-manufacturing procedures on an international level. By advertising the ISO 9001 certification, you are assured of new customers and much more revenue than expected.

 

  1. Improve Product Quality — The ISO standard is a quality management system and that means it can be applied to products, processes, and services. A well-designed quality management system will just ensure that your products are made to the most exacting standards. This will benefit not only but customers as well. 

 

  1. Satisfy Customers — As we’ve already stated, customers need to be reassured about their suppliers and the products they are making. By advertising the fact that you follow ISO certification, you are assuring customers of your commitment to quality procedures. 

 

  1. Access to New Markets — With an ISO certification, you can apply to new markets as a supplier. For example, if you can show that you have ISO certification, you are automatically allowed to bypass trade barriers and you can literally expand your business into new territories.

 

  1. Environmental Standards — The ISO 14001 standards ensure that your company follows internationally acceptable standards. As a result, you are automatically reducing your carbon footprint and you are more likely to save money and conserve the environment as well. 

 

  1. Highlights Deficiencies – The internal audit will evaluate your company for its process and find deficiencies as well. By following these standards, you can prevent errors and ensure that your standards are to the highest standards.

 

  1. Improved Internal Communication — The ISO9001 certification standard system emphasizes the need for analysing internal mechanisms and operations management encourages interdepartmental cooperation.

 

  1. Improved Customer Service — The process of getting ISO certification also focuses the company on getting customer satisfaction. This means they have to streamline the company, manufacturing process, and goods to ensure customer satisfaction. This means that customers do get the best due to ISO standards. 

 

  1. Reduction of product liability — ISO standards are geared to producing the best with the most effective manufacturing procedures. As a result, companies are less likely to be stuck with product liability issues and lawsuits. 

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Where to Get ISO Certification? 

If you are interested in getting certification, you should get in touch with two to three certification companies. Ensure that the company uses International ISO Standard. Check and find out whether the company is accredited and sign up with them only if you are satisfied. You should know that although the ISO.org is responsible for making the standards, it does not do the certification and audit process. You will have to hire independent companies to do the same. In case you have any questions, you can easily get in touch with the iso.org as well to understand the certification process. 


Once you do get the ISO 9001 certification, you can advertise it in your company ads and it ensures that customers know that you are following standards. You are allowed to display the ISO stamp on your website, company stationary but you cannot modify the basic stamp. The ISO stamp indicates company certification not product verification. For more information, you can always get in touch with us at info@anitechconsulting.com.au , the ISO9001 consultant Melbourne.

iso9001 certification

More About The ISO9001 Certification in Melbourne

ISO9001 need companies to meet certain requirements in order to qualify for the ISO 9001 certification. There are strict stipulations in place to be awarded the certificate. Only those organizations that act in accordance with the stringent quality guidelines in terms of business operations, products and services end up receiving this honor. The certificate is a way of showing the world that the organization’s commitment to quality is almost perfect in all regards.

In many ways, the certificate helps organizations stand apart from the crowd, function better, improve customer service and have a highly motivated staff. Qualified ISO 9001 Melbourne consultants are aware about the industry standards. So, they can help organizations set up an effective and productive system and staff to stay on top of the stringent requirements. Moreover, ISO9001 consulting Melbourne staff can perform periodic audits to test the effectiveness of the initiative. In this manner, an organization can be well prepared for the final audit conducted for the certification.

iso9001 certification

Quality management system is the key over here. Also, the system is not restricted to one department. All the departments must function properly and offer quality and productive service. Employees at all levels including the managerial staff play a role in the certification process since everybody is expected to be productive and efficient for the growth of an organization. The objectives and parameters have to be set and measured. All the employees should be aware of the governing processes and the quality requirements. They must be trained to follow all the guidelines to meet their objectives.

Regular assessment would also be needed to check on errors and to improve the system and process as and when needed. Conducting internal audits on regular basis will go a long way in deciding whether the company is ready for the certification or not. ISO9001 consultant can prove to be of great help for internal audits. The knowledge and expertise of a consultant in this field can end up being the deciding factor. Effective audits allow an organization to review the quality of the systems and processes across all departments. Deviations can be tracked as well and risk management along with recovery mechanics can be set in place too. Moreover, periodic audits will make way for ongoing improvements. When the internal audit report is submitted to the top management, ISO 9001 consultants review them and supply the company with useful suggestions on improvement in order to qualify for the final ISO 9001 certification.

iso certification

Whether it’s a small or a big company, ISO 9001 certificate can benefit an organization in more than a few ways. It sets out clear targets, responsibilities and accountability. The deficiencies are taken care off and employees end up being more productive. Moreover, it encourages cost optimization and promotes continuous improvements through regular audits. All the benefits combined can improve company’s relationship with customers as well as suppliers.

Iquality management system consultingSO 9001 certification is not a one-time process. Therefore, hiring the services of ISO 9001 consultants can be of substantial help over here. Their in-depth knowledge and expertise can set a company right on the path of receiving ISO 9001 certification. While a company can get certification without the aid of an ISO 9001 consultant, the certification process can get delayed due to lack of experience and knowledge. On the other hand, the services of an ISO 9001 consultant can improve the company’s chances of getting certified in the quickest possible time.

 

Quality management systems Melbourne

Get Full Ongoing support for Maintaining Your ISO Certificate

What if your ISO certificate was taken away?

ISO 9001 certification means that your company commits to maintaining high quality. Forever.

If you neglect this commitment, your ISO 9001 certificate will be taken away.

Take Awesome Automotive Supplies for example (name changed on purpose). They got their certificate 3 years ago.

At first everyone was energized and happy. Management was happy that the entire organization spoke the same language, there were a series of accomplishments, the effectiveness of the entire organization increased and the quality of the products improved.

Then, after the first year, things started slowly going downslope. The internal audits were irregular and sloppy. The quality of the products deteriorated. Customers started complaining.

Finally, Awesome Automotive Supplies lost their biggest client.

A little bit later their ISO 9001 certificate was taken away by the certification body.

They are still in business but lost half of their market share and, most importantly, their reputation is now questionable.

Moral of the story: An ISO 9001 certification looks good on the wall, but if there is no commitment, it is only a matter of time before clients begin to look elsewhere and the certificate is taken away.

And with the ISO 9001 certificate there goes the business’ reputation.

With comparable services and products on the market, your reputation could mean all the difference.

But maintaining an ISO 9001 certification is a challenge

You need to make sure that you’re always ready for an audit when the time comes.

You need to perform internal audits regularly to maintain the quality of your products and keep your customers happy.

You need to commit to improving your products and services continuously.

Once you neglect that commitment, it’s very hard to catch back up. You will have to double the work.

All of this is constant pressure on you as a small business owner.

Don’t worry about losing your ISO 9001 certificate

Join our Annual ISO 9001 Support Program and:

  • be always prepared for your annual surveillance audits
  • reduce the time away from the job for internal audits
  • rely on the help of an ISO consultant with 10+ years of experience
  • make sure you maintain the high quality of your products
  • make sure you keep your customers happy
  • be calm that your company will remain ISO 9001 compliant and your reputation will be intact

We will do all the work around keeping your ISO 9001 certificate:

  • Internal Auditing
  • Facilitating management review
  • Document updates
  • Assistance with corrective and preventive actions
  • On-site support for surveillance audits
  • Responding to audit findings
  • Employee training

How much does it cost?

You can find out how much the Annual ISO 9001 Support Program will cost for your business in just 2 minutes.

Request a Free No-Obligation Quote

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What is ISO 9001?

ISO 9001 or ISO9001 is an International Quality Management system Standard which companies can use to demonstrate their ability to meet their customer’s requirements. In order to meet the requirements of ISO 9001 Standard, your business will need to have in place a documented Quality Management System and to be able to demonstrate its implementation and ongoing maintenance.

Who needs ISO 9001?

It is not a necessity to become accredited to the ISO9001 standard; however the advantages of working to the ISO9001 Quality Management systems are significant and could make the difference between your business turning a modest and a large profit.

All businesses can benefit from some if not all areas of the Quality Management system standard. It is a tool to ensure Quality assurance of processes put in and that once in place they are constantly monitored and reviewed in order to continually improve and update them.

ISO 9001 is beneficial to small and large businesses alike. You may think that your business is too small to need set procedures, however it is a good idea to implement these while the business is at a level where this adaptation is a relatively small task (providing that you already follow sensible methods of practice!). By taking this approach while the business is small it will not only mean that it becomes part and parcel of inducting new staff to the organisation but it in itself will be a beneficial tool for any future business growth.

ISO 9001 places emphasis on the continual review of company performance and attention to any internal or external changes that could affect the business. Monitoring these areas closely and taking any necessary preventative action, paves the way for successful growth. Addressing potential problems before they occur as opposed to adopting a fire fighting practice supports the smooth running of your business and promotes maximum efficiency.

If your business spends time and money on corrective action that could with hindsight have been prevented, the ISO 9001 quality management system is for you.

Equally if your business suffers from poor supplier performance or high rates of customer dissatisfaction ISO can help you to identify and address underlying causes and negative patterns of behaviour through monitoring supplier performance and customer feedback. Identifying these problems is the first step to solving them, from there the system supports the development of positive preventative action to anticipate potential future problems and put measures in place to deal with them before they can occur.

Many companies who have implemented ISO 9001 report clearly visible improvements in their productivity, increased levels of customer satisfaction and a reduction in product returns. A well implemented quality system helps to define the processes you use every day and develop working guidelines, this ensures the continuity of procedures within your business.

Why do you need ISO 9001?

Following the ISO9001 quality management system through to certification helps your business to not only reap the benefits from becoming accredited, but it also provides the opportunity to streamline your business practices for maximum efficiency.

Performance becomes easily measurable and areas for further improvement easily identifiable through continual reviews of business practice carried out through all levels of the organisation.

Potential and existing customers find it re-assuring to know that the company they intend to conduct business with adheres to a defined set of standards that bear international recognition.  With standards covering quality, environmental friendliness, safety, reliability, efficiency and interchangeability customers can be sure of receiving a consistently high level of service.

Gaining accreditation is indicative of a conscientious, efficient and well run organisation that takes the issue of quality seriously at all levels of operation both internally and externally.  It can greatly benefit your business by:

  • Increasing your chances of success when tendering for new contracts
  • Supporting your case when applying to be preferred contractor
  • Giving you tremendous competitive advantage over those without ISO certification
  • Enhancing your professional status within your specialised arena
  • Ensuring a higher retention rate of your existing customers
  • Helping in the reduction in your company insurance premiums

On top of these advantages there is no limit to the internal benefits of implementing the ISO 9001 Quality Management System.  A few examples of the benefits you can expect to receive through implementation are:

  • By providing guiding frameworks that support current practice and re-enforce mission statements, employees benefit from clear direction which serves to reduce the chance of mistakes and thus reduce costly reparatory time.
  • By reducing the margin for error the system will ensure a marked consistency in the delivery of goods and services which in turn will afford you a noticeable improvement in your business performance.
  • By increasing the motivation of your workforce and generating a marked improvement and enhancement to business management

All benefits generated from association with such a highly respected institution, serve to increase your company’s profitability through reputational gain, an overall reduction in wastage and an increasing levels of improvement in the quality and efficiency of business practice.

What does ISO stand for?

Commonly thought to stand for International Organisation for Standardisation, ISO is actually derived from the greek word “isos” meaning equal. Due to the different acronyms that the name “International Organisation for Standardisation” would have in different languages (for example IOS in English) at its inception it was decided to give it one short all-purpose name.

ISO Certification Process

Apart from implementing quality management systems in your company ISO certification also provides you with other advantages. Such as:

Improving the company’s overall quality-the process takes into account every aspect of your business and following the standards will ensure that your company advances in quality as a whole.

Satisfying current customers and generating new ones- Becoming ISO certified is the international indication that you have taken the steps to become a company that is committed to providing quality products.

Increase your revenue- by becoming ISO certified you are opened up to new markets and gain new exposure that you didn’t have before.

First step into ISO Certification Process

There will come a time when your company will be audited by external parties who will register you in the ISO standard. In order for that to progress smoothly it is crucial that you as a company keep in contact with us to that we can provide you with crucial advise to get you certified in no time.

Contact Us to begin ISO Certification Process ASAP
There are a wide range of benefits to becoming ISO certified, ranging from customer satisfaction to continual improvement in your business. In order to take your business to the next level, we recommend that undergoing the ISO certification process to be your first step

Confused about ISO 9001 Certification?

A history of ISO 9001

ISO 9001 has come a long way since its formulation in the defence industry over five decades ago. Originally created to ensure quality of products supplied to the MOD and continuity in the procedures carried out by its workers, the concept of quality assurance was then championed by the UK government in 1966. Unfortunately at this time suppliers were undergoing assessments from a wide range of their customers and the idea of further assessment was not a popular one.

  • 1969-Government committee submit a report recommending suppliers be assessed against a generic standard of quality assurance.
  • 1971– BSI (British Standards Institute) publish BS 9000 the first UK standard for quality assurance for use in the electronics industry
  • 1974– BS 5179 “Guidelines for Quality Assurance” is published. Suppliers can now demonstrate quality assurance to customers through third-party assessment.
  • 1979– BS5750 is published as the culmination of meetings between BSI and industry throughout the ’70s. It is agreed that this document will replace key industry’s own standards.
  • 1987– Initial ISO 9000 certification standard is published as ISO 9000:1987. It had the same structure as BS5750 and was more suited to manufacturing with emphasis on conformance to procedures rather than overall management processes.
  • 1994– The standard undergoes its first revision and becomes ISO 9000:1994. Emphasis is placed on creating quality assurance by seeking to identify and prevent possible deviations before they occur. However like its predecessor many companies took the requirements very literally, created a lot of substantiate paperwork and got too caught up in the bureaucracy of it all.
  • 2000 – The standard is revised again to ISO 9001:2000. This time the standard aimed to focus predominantly on the concept of process management in an attempt to create ‘a documented system’ as opposed to ‘a system of documents’. Emphasis was now on continually improving processes and monitoring customer satisfaction. The following eight core principles were introduced:
    1. Improved consistency with traceability
    2. Enhanced customer focus
    3. Focused leadership
    4. The involvement of people
    5. A system approach to management
    6. Continual improvement
    7. A factual approach to decision making
    8. Mutually beneficial supplier relations
  • 2008– Latest version of the standard is published ISO 9001:2008. Minor adjustments are made to clarify existing points and to strengthen the links between other management standards.
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What Is an ISO Internal Audit?

Internal audit is the process involved in helping organisations achieve their objectives. It is concerned with evaluating and improving the effectiveness of the management system.

Quality Management System Internal audits assist the management team with control and continual Improvement processes in an organisation.

To do this, internal auditors work with management to systematically review systems, operations and procedures. These reviews (audits) are aimed at identifying how well risks are managed including whether the right processes are in place, and whether agreed procedures are being adhered to. Audits can also identify areas where efficiencies or innovations might be made. Internal audits are organised under an ongoing program of review and advisory activity this is based on the strategic needs of an organisation.

In the course of an internal audit, internal auditors work across all areas of an organisation. In addition to the mandatory requirement of ISO or Australian standards internal audits will also cover how the organisation is performing in relation to customers, suppliers, employees health and safety, impact on the environment, control the risks to the organisation; as well as more intangible aspects such as organisational culture and ethics. In fact, any system that has an impact on the effective operation of an organisation may be included in internal audit’s scope.

Internal audit reports are presented to the CEO and management team as they provide an independent viewpoint on the extent to which an organisation is poised for success and advice on areas for improvement.

Internal audit can assist in all sectors (public, private and not-for-profit) and will assist in identify how well procedures have been implemented within the organisation and adherence to the procedures.

ISO9001 Consulting can assist organisations with conducting internal audits to Identify gaps in the management systems; identify opportunities for improvements on a periodic basis. Contact us now to find out more. We employ specialist Quality consultants, OHS Consultants, Environmental consultants and Food Safety consultants that can provide an objective evaluation of your businesses management systems.

What is the Difference Between Internal and External Audit?

Internal audit are often confused with external audit (3rd party audits), however, there are significant differences between the two. External auditors focus on the conformance of systems within an organisation in relation to a specific standard like:

  • ISO 9001 –Quality Management System
  • OHSAS 18001 – Occupational Health and Safety Management System
  • AS 4801 – Occupational Health and Safety Management System
  • ISO 14001 – Environmental Management System
  • ISO 22001 – Food Safety Management System

Internal audit as the name reflects is conducted internally the internal audits results are handed to the management for follow up and to focus on continual Improvement. The internal audit has a wide reaching brief which considers anything which might be important to an organisation’s success.

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Find an ISO certification body

You’re just one step away from ISO 9001 certification

But there’s yet another roadblock: You have to find a certification body to perform the final audit.

Which one is generally best for your business? How much does it cost?

Which ones are accredited?

To find out, you’ll have to contact each certification body and request a quote.

Wouldn’t it be great to get quotes from accredited ISO certification bodies right now?

You could quickly compare them side-by-side and tick this off the to-do list.

If that sounds great, then I have even better news—we can do this for you, for free.

Contact us now and we’ll send 3 quotes from JAS-ANZ accredited ISO certification bodies straight to your email. No strings attached.

Compare 3 ISO Certification Bodies FREE

ISO Certification for small Business

Receive not less than three competitive quotes from accredited ISO Certification Bodies.

I want to be certified in:

Tell us about your business so that we can provide you with the most adequate quotes

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Get Help with ISO 9001 Internal Audits

This ISO 9001 internal audit checklist makes your head spin…

Internal audits are mandatory for all ISO 9001 certified businesses and recommended for those who are looking to get a certification.

They are actually a great tool that helps you improve efficiency and make sure that you produce high quality products.

The trouble is, performing internal audits means extra work for you and your staff.

It means your employees have to be trained to do internal audits. Or you have to hire an entire QA deparment which, again, has to be trained.

Not to mention that in a very small company it’s a challenge to find someone who isn’t involved in the process to audit it.

*Sigh*… It has to be done.

Life would be so much easier if you could outsource the ISO internal audits

But you can’t, can you?

Because it’s too expensive to hire a consultant to do these audits.

Because you are in the business and nobody knows it better than you do.

What if I told you that outsourcing ISO internal audits to us will be less expensive than hiring an entire QA department on payroll?

And that a fresh pair of eyes could help you spot issues that you won’t notice exactly because you’re in the business.

If you choose to outsource your internal audits to us, you will:

  • find out why and how your products deviate from the desired results
  • have an expert study your company and your processes inside-out
  • rely on an ISO 9001 consultant with 10+ years of experience to audit each and every process in your company
  • get a comprehensive report of the performance of each member, section or department
  • rest assured that your QMS is ISO 9001 compliant
  • be able to rely on your ISO consultant to keep all of your information confidential
  • not need to train your staff to perform internal audits or hire a QA department

How much does it cost?

Every business is unique and the cost of ISO 9001 Internal Audits varies greatly between different companies.

Request a quote for your business now. It’s free and takes 2 minutes.

Request a Free No-Obligation Quote